Zoom is bringing AI to dwell chat customer support

High Video conferencing software program supplier Zoom has introduced a brand new “clever conversational” dwell chat resolution powered by synthetic intelligence.

In a keynote occasion adopted by a put up (opens in new tab) on the Zoom weblog, the corporate introduced Zoom Digital Agent (opens in new tab), a chatbot designed to assist companies present environment friendly customer support in a cheap manner, by decreasing deal with occasions for human buyer assist employees.

Supply By https://www.techradar.com/information/zoom-is-bringing-ai-to-live-chat-customer-service